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Xbox Controller help


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Howdy everyone

I am trying to get my new Xbox One controller to sync to the console, but when I press the Xbox button it only flashes one time.

I am totally stumped on what to do, the controller works when plugged in with a USB, but it's a wireless controller.

I figured who better to ask than you folks (Microsoft support is throwing me into a loop)

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Just verifying, the controller batteries aren’t dead, right?

Other than that the only thing I can think of off the top of my head is holding down the sync buttons on both the controller and console at the same time for a few seconds. 

Alternately instead of just hitting the sync button on your controller, hold it down until the button is flashing. 

If you’re using an xbox one s, then the sync button is actually a tiny button on the back of the controller and not the xbox button. 

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